Your Local, Reliable Heating Engineer
Gas, Oil & LPG Heating Services inc Breakdowns, Repairs & Installations
Expert Heating Engineers in Newbury, Reading & Berkshire
Your home’s heating system deserves expert care — and that’s exactly what you get with Active Heating Services, your trusted local gas, oil and LPG heating engineers in Newbury, Reading, and across Berkshire. Whether you’re dealing with a sudden heating breakdown, need reliable heating repairs, or want to upgrade with a new heating installation, our qualified engineers provide fast, professional, and dependable service.
At Active Heating Services, we specialise in keeping our customers’ homes across West Berkshire safe, warm, and running smoothly — all year round. Whether it’s a boiler that needs servicing, a sudden loss of hot water, a problematic radiator or your heating isn’t working, we’re the local engineers you can trust to respond quickly, work professionally, and leave things better than we found them.
With over 25 years experience, we have our own team of fully qualified, Gas Safe Registered and OFTEC Registered heating engineers working on Gas, Oil and LPG systems. All of our heating engineers are also enhanced DBS checked. We are trusted and highly rated by homeowners across the area, we offer a complete range of domestic heating and hot water service, backed by honest advice and reliable workmanship.
Our Heating Engineers Provide The Following Services
Our highly skilled gas safe and OFTEC registered heating engineers provide every service your heating system could ever need, from emergency breakdowns, repairs, annual servicing through to full installations and upgrades
Our expert heating engineers work on all manufacturers and brands
Speak to Our Experts Today
Don’t be without heating or hot water, contact your local
Gas Safe & OFTEC registered heating engineer today
You can Trust Active Heating Services
Our service is focussed on our customers, helping them as fast as possible, with minimum disruption, maximum value and total satisfaction.
Sensible, fair Pricing
We want you to become one of our customers for life, something you only get with fair, honest pricing
Responsive & Reliable
When things aren't right, you need a fast response and reliable service - which is exactly what we provide
Comprehensive Services
Our comprehensive services mean you have one, trusted, go to company for your home's critical services
Quality Workmanship
We have the best team of engineers who take pride in their work and your happiness - guaranteed
Local, Friendly & Helpful
Our friendly, helpful team is always at the end of the phone if you have questions or need advice.
Active Heating Services have serviced my domestic boilers (in 3 successive houses) over the last 15 years and I cannot rate the team highly enough.
I have and continue to recommend them to family and friends in need of an efficient, professional service.
Lis Allen
Home owner
I contacted Active Heating for some work to be carried out. Lewis came around and he explained what he would be doing. He did a great job running in some pipework.
He left the area clean and tidy. Lewis was very polite and respectful. Definitely a company I would use again.
Raymond Goodridge
Home Owner
I contacted Active Heating Services on behalf of my elderly parents whose oil boiler wasn’t working. It was a Friday before Bank Holiday and their heating and hot water wasn’t working.
The Active Heating team were fabulous, within a couple of hours they had visited & fixed the issue, so a huge thank you
Laura Maton
Home Owner
Heating Breakdown
When your heating fails unexpectedly, our experienced engineers respond quickly to restore warmth. Services include:
- Emergency call-outs for heating breakdowns
- Fault diagnosis for boilers and central heating systems
- Fast, reliable repairs to restore comfort
- Advice on preventing future breakdowns
- Engineers qualified to work with Gas, Oil and LPG heating systems
Heating Repair
We repair all types of heating systems and components to restore efficiency and safety. Our heating repair services include:
- Boiler and component repairs
- Pipework repairs, including leak detection and replacement
- Radiator repairs and valve replacements
- Fixing thermostat and control issues
- Engineers qualified to work with Gas, Oil and LPG heating systems
Heating Installation
From upgrades to completely new systems, we manage every aspect of installation. Our heating installation services include:
- Full boiler installations (combi, system, conventional)
- Central heating system design and fitting
- Thermostatic radiator valves and smart heating controls
- Energy-efficient, compliant solutions
- Engineers qualified to work with Gas, Oil and LPG heating systems
Annual Boiler Service
Regular servicing keeps your boiler safe and efficient throughout the year. We provide the very best boiler service including:
- Thorough 10 step annual boiler service. Read More >
- Key component cleaning to ensure safety, performance & longevity
- Gas safety and oil safety checks and certificates.
- Efficiency testing to reduce energy bills
- Engineers qualified to work with Gas, Oil and LPG heating systems
Heating System Upgrade
Ideal for home extensions, loft conversions, or improving existing systems. Our heating system upgrade services include:
- Extending heating zones to new rooms
- Boiler replacement upgrade or control system upgrades
- Pipework to extend heating into new areas
- Energy-efficient improvements
- Engineers qualified to work with Gas, Oil and LPG heating systems
Radiator Repair or Installation
We repair or install radiators to ensure consistent heating throughout your home. Our radiator services includes:
- Replacement of faulty radiators
- Installation of new radiators and heated towel rails
- Replacement of lockshield valves and thermostatic radiator valves
- Powerflush to clear debris to allow radiators to heat evenly
- Engineers qualified to work with Gas, Oil and LPG heating systems
Hot Water System Services
We install, repair, and maintain domestic hot water systems to ensure reliable supply. Our hot water system services include:
- Repairing, replacing and upgrading hot water cylinders and tanks
- Installing new or extending hot water systems and pipework
- Insulation to improve energy efficiency and reduce heatloss
- Leak detection and repairs. Immersion heater issues
- Engineers qualified to work with Gas, Oil and LPG heating systems
Heating And Hot Water Pipework
Proper pipework ensures your heating system works efficiently and safely. Our pipework services include:
- Pipework repairs, installation, replacement and extension
- Leak detection and repair
- Ensuring optimal circulation throughout the system
- Powerflush to clear debris from the system
- Engineers qualified to work with Gas, Oil and LPG heating systems
Heating Controls and Programmers
Modern controls improve heating efficiency and comfort. Our controls services include:
- Traditional programmers and thermostatic zone controls
- Installation of smart heating controls such as Hive or Tado
- Optimising heating schedules for energy efficiency
- Communication with the boiler
- Engineers qualified to work with Gas, Oil and LPG heating systems
Why Choose Active Heating Services
- Trusted Local Engineers. We’re not a call centre. We’re experienced, independent engineers who live and work in your area.
- Gas works all carried out by qualified Gas Safe Registered engineers. All of our work is carried out by fully qualified professionals, meeting the highest safety standards.
- Oil works all conducted by OFTEC Registered engineers. All of our work is carried out by fully qualified professionals, meeting the highest safety standards.
- Clear, Honest Pricing. No hidden extras. We offer transparent quotes and keep you informed every step of the way.
- Emergency Support, When You Need It. Heating or hot water gone? We offer fast, responsive emergency callouts — even out of hours.
- Friendly, Respectful Service. We treat your home like it’s our own — clean, careful, and courteous from start to finish.
- Active Care. Boiler & heating system care plans, low monthly costs for complete peace of mind.
Heating System FAQs
Hopefully these may answer your questions, if you have further questions please do get in touch with our team
What boiler and heating systems can you help with?
Our experienced and highly qualified heating engineers can work on Gas, Oil and LPG fired heating and boiler systems. We are also very experienced in installing, servicing and maintaining both ground source heat pumps and air source heat pumps.
How can I improve the efficiency of my heating system?
Improving heating efficiency involves regular maintenance, such as annual boiler servicing, bleeding radiators, and ensuring proper insulation. Installing smart thermostats and thermostatic radiator valves can also help optimise energy use and reduce costs. Lastly, depending on the age of your boiler, a more modern boiler could drastically improve your energy efficiency.
Why are some rooms in my home colder than others?
Cold rooms can result from blocked or closed radiator valves, air in the system, or issues with the heating system's design. Bleeding radiators and ensuring all valves are open can help. If problems continue, consult a heating engineer to assess and rectify the issue.
How fast can you attend a breakdown?
We try our very best to offer same-day response whenever possible for urgent heating or hot water faults across Newbury, Thatcham and Berkshire. If we can't attend the same day we will prioritise you the following day.
What should I do if my boiler keeps switching off?
A boiler that frequently switches off may have trapped air, low or high pressure, a faulty thermostat, or debris in the system. It's crucial to have a professional heating engineer diagnose and address the underlying cause to prevent further issues.
What if my boiler can’t be repaired?
If repair isn’t economical, we’ll provide an honest assessment and a competitive quote for a replacement — with expert installation by our certified team.
What if you need to order replacement boiler parts?
We carry the most common boiler parts on our vans. If something unusual or specific is needed then we have trade outlets across our area from who we can rapidly source parts. In the rare occasion that parts need to be ordered, we can supply temporary heating solutions free of charge to see you through.
What causes low boiler pressure, and how can I fix it?
Low boiler pressure can result from leaks, bleeding radiators, or system refilling. To fix it, locate the filling loop, open the valves to allow water into the system, and monitor the pressure gauge to ensure it reaches the recommended level. If issues persist, consult a heating engineer.
What should I do if my radiators are cold at the bottom?
Cold spots at the bottom of radiators typically result from trapped air or sludge accumulation. Bleeding the radiator can release air, while a power flush may be necessary to remove sludge and restore proper heating. Regular maintenance can prevent these issues.
What qualifications do your heating engineers have?
All of our heating engineers are Gas Safe registered meaning they are legally qualified to install gas and LPG fired boilers and heating systems safely. We also have specialist heating engineers who are OFTEC registered meaning they can work on oil fired heating systems and oil boilers.
Active Care Boiler & Heating System peace Of Mind
Low monthly cost peace of mind, to maintain your boiler & hot water systems, protecting yourself against unwanted breakdowns and nasty surprises.
Our Active Care Plans are simple, low cost monthly plans that give you the freedom to choose what you want to include. From our service plan to a full system plan enjoy tremendous benefits and ultimate peace of mind.
Our Active Care Plans costs from as little as £12.50 +vat per month for gas, LPG & oil fired systems.
- Initial boiler & system inspection
- Annual boiler service (with reminders)
- Included breakdown call outs - with no call out fees!!
- Parts & labour included upto £100. ( see plans for details)
- Priority response for heating & hot water system breakdowns
- 24 hour emergency breakdown reporting
- All work carried out by our own engineers
- Low monthly cost for ultimate peace of mind
Active Care, local Care
I know this because I did quite a lot of research before making my decision to put my faith in Active Heating. I have an older boiler & was worried this may cause difficulties, but when Alan arrived, he assured me that this wouldn’t be a problem & proceeded to give the system a full service which was included in the price. “
D. Manson, Thatcham
Home Heating Engineer Service Areas
- Abingdon
- Andover
- Basingstoke
- Bracknell
- Cold Ash
- Crowthorne
- Didcot
- Earley
- Goring
- Grove
- Hartley Wintney
- Henley on Thames
- Hermitage
- Highclere
- Hook
- Hungerford
- Kingsclere
- Lambourn
- Marlborough
- Mortimer
- Newbury
- Pangbourne
- Reading
- Tadley
- Thatcham
- Theale
- Tilehurst
- Wallingford
- Wantage
- Whitchurch
- Wokingham
- Woodley