The Office Team provide a time in which you can expect our engineers to arrive and an approximate length of time for the work to be carried out.
Should our engineers be running late or, once the work has begun, a revised period is needed for completion of the work, we will make every effort to ensure this is communicated quickly and clearly to you.
Clean and Safe Working Environments
Our engineers strive to keep disruption, noise, dust and inconvenience to a minimum. Whilst some disruption is to be expected, our engineers make every effort to keep your property clean, tidy and safe while working.
Not only do our engineers keep their work area safe and as clean as possible, but they will also inform you if anything they find or see connected with your heating and plumbing systems appears unsafe or unfit for purpose.
We want to keep you and your families safe and if we can offer expert advice even if it is unconnected to the job in hand, then we are more than happy to help.